LELO Hugo Black

We offer a 30-day return policy for unopened and unused products. If you’re not satisfied with your purchase, please contact our customer service team to initiate a return or exchange. Refunds will be processed within 3 business days after we receive the returned item.

Standard free shipping typically takes 1-3 business days, while expedited shipping options are available for an additional fee. International shipping times vary by destination. You can track your order using the tracking number provided in your confirmation email.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website’s “Track My Order” page to see the status of your shipment.<?P>

Yes, we regularly offer discounts and promotions to our customers. Sign up for our newsletter to receive updates on special offers, and check our “Deals” section for the latest discounts on your favorite products.